Services · Time back

A chat system trained on your business, not the chatbot everyone already has.

For tourism, hospitality and service businesses losing enquiries after hours, and for teams answering the same internal question on repeat. One bespoke system, pointed outward at customers or inward at staff, with AI doing the language part.

Request a free demo →or take the Build-Ready Score

You can buy a $40-a-month chatbot in twenty minutes, and for some businesses that is genuinely enough. If that is all you want, you are not really our customer. What we build is bespoke software: a chat system trained on your own content that does real work, answers instantly, drafts replies a person can approve, books and routes, instead of a generic bot bolted onto your inbox.

AI is the part that understands and writes the language. Everything around it (the integrations, the booking handoff, the routing rules, the place your team actually works) is software, built around how your business runs.

Typical bandNZ$10k – $35k

How it works

What you actually get.

Outward: a front door that never closes

Answers guest and customer questions the moment they ask (departure times, availability, pricing, policies) and hands a ready-to-book guest straight into your system instead of letting them drift off after hours.

Inward: a staff service desk that scales

Trained on your internal content, it answers the repeat questions your team keeps fielding and runs as a ticketing-style desk, so people stop being the lookup tool for things a system should know.

A response-drafter, not just a Q&A bot

We have built one that scrapes lodges for live availability and pricing and drafts replies to booking enquiries, a chatbot’s cousin that does far more. A person still approves; the blank-page work is gone.

The honest comparison

Off-the-shelf chatbot vs an AI Outfitters chat system

	Off-the-shelf chatbot (~$40/mo)	AI Outfitters chat system (bespoke)
Trained on	Generic prompts, your FAQ page	Your real content, systems and tone
Bookings & systems	Usually a handoff link at best	Live availability and booking handoff built in
Internal use	Not really designed for it	Doubles as a staff service desk / drafter
Ownership	Rented; you leave, it’s gone	Yours, documented, run without us

If a $40/month bot solves your problem, buy it, and we’ll tell you so. We build the version that does what one can’t.

Common questions

Customer & Internal Chat Systems: the questions we get first.

How is this different from a cheap off-the-shelf chatbot?+

A subscription chatbot answers from a generic setup and stops at a handoff link. We build bespoke software trained on your own content and wired into your booking and internal systems, it answers, drafts, books and routes, and you own it. If a $40/month bot is genuinely all you need, we’ll say so.

Can it handle bookings and after-hours enquiries?+

Yes, that’s the most common reason businesses ask for it. It answers the pre-booking questions instantly and guides a ready guest into your booking system, so enquiries that used to land on owners after hours convert instead of drifting away.

What does a chat system cost?+

Typically NZ$10,000–$35,000 depending on scope and integrations, priced after a free working demo against your real content. A traditional bespoke build like this used to run far more; AI cuts the build cost and time by as much as 80%.

See it working against your actual problem, before you pay anything.

Request a free demo, or take the Build-Ready Score first if you want your number before you ask.

Get Your Build-Ready Score →or request a free demo